For Care Managers and Support at Home Providers

Equipment your clients need, simple to arrange.

We make the equipment side easy, so you can get on with coordinating care. Fast compliant quotes for budget approval, free trials before anyone commits, delivery and setup by our team, and a clear update at every step.

Why care managers work with us

We take the equipment off your plate

Fast, compliant quotes

Clear quotes, usually within 24 hours, with product codes, specifications and the documentation Support at Home and aged care expect, ready for budget approval.

We deliver, set up and remove

Our team delivers, assembles and demonstrates the equipment, and removes old items on request. A clean, safe handover for your client and their family.

You stay informed

Clear quotes, usually within 24 hours, with product codes, specifications and the documentation NDIS and Support at Home expect.

Free trials before anyone commits

Free in-home trials for eligible clients and showroom try-outs, so your client is confident the bed, chair or scooter is right before a cent is spent.

Support at Home and aged care ready

We understand the funding pathways and the paperwork. Tell us the tier and the goal, and we will match the right product and supply what your records need.

Helps clients stay safe at home

The right equipment reduces falls risk and supports independence at home, which is exactly what a good Support at Home plan is there to achieve.

Make a referral

Three easy ways to refer a client

However suits you best

With the client’s consent, we will arrange a trial or a quote, keep you updated, and handle delivery and setup. You stay in control of the plan, we handle the equipment.

Make it fast

What we need for a same-day quote

Send us these and we will turn it around quickly

Support at Home provider
NDIS, if applicable
Client name
Contact person and phone number
Delivery address
Products needed, either the name, the product code, or a link to the product online

New to a funding pathway? Our Support at Home guide and funding guide explain what each scheme needs, and we are happy to help you interpret it.

The showroom difference

A showroom that feels like a home, not a hospital

Many clients quietly dread this part. Needing equipment can feel like a step they are not ready to take. Our Cheltenham showroom is set up to soften that. Beds, recliners and aids are arranged the way they would actually sit in a living room or bedroom, so your client can picture them in their own home rather than on a clinical shop floor. They are welcome to sit in the chair, lie on the bed and take all the time they need.

Why it helps your client say yes

Seen in a real home setting. Products are styled like a living room or bedroom, so it is easy to imagine how they will look and feel at home.
No rush, ever. Clients try things at their own pace and decide in their own time. We never pressure anyone toward a sale.
A gentler first step. For someone uneasy about needing equipment, a calm and homely space helps take the stigma out of it, often the difference between a client agreeing to a trial or not.

Bring a client to the showroom

Cheltenham showroom, 2/136 Keys Road, Cheltenham VIC 3192. A calm, homely space, more like a living room than a clinic, with a private area for appointments. Call ahead and we will have everything set up.

Working alongside you. You coordinate the care, we make the equipment simple. Tell us the goal and the funding, and we will bring the product knowledge, the trials, the documentation and the delivery, so your client gets the right equipment sooner and you stay informed throughout.